Does SheIn offer free returns? What's their exchange policy?

What's SheIn returns and exchanges policy? Can you return in-store? How many days do you have to return items to SheIn for a full refund? Do I need a receipt to return my item to SheIn? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, SHEIN does offer free returns & exchanges.
Knoji Staff
140
Posted Dec 6, 2018

Yes, SHEIN does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out SHEIN's homepage for additional pages with information on returns and exchanges.

Learn more at shein.com.

Shopping tip: (January 24, 2019): Use promo code YESS to save 50% off at shein.com — redeem it here. You can also view more SHEIN promo codes.

Amazon.com is also offering discounts on select SHEIN items on their website.

Update: we've found 4 more wholesale clothing stores that currently offer free returns & exchanges and 2,225 fashion stores that are offering free returns & exchanges . You can also view all 6,714 stores that offer free returns & exchanges across all categories.

This user rated SHEIN's returns & exchanges policies: 5.0
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shein.com

About SHEIN

SHEIN is a major wholesale clothing company operating the e-commerce site shein.com. SHEIN sells its products and services in the wholesale clothing vertical, offering discounts and promo codes to its customers infrequently. SHEIN is very well-regarded among shoppers on Knoji, with 32 ratings and an average rating of 4.5 stars. SHEIN scores very highly compared to other brands in the wholesale clothing industry, providing 21 e-commerce features to better serve its customers.

SHEIN's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
SHEIN offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
SHEIN offers free shipping on all qualifying orders. Get free delivery on your order from SHEIN, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
SHEIN offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
SHEIN accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
SHEIN accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that SHEIN may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
SHEIN supports a promo code box on their website. Check the SHEIN promo codes page for the latest coupon codes from SHEIN. Read full answer >>
Sales:
Yes
SHEIN runs a clearance and promotions page on their website. Check the official SHEIN sales page for the latest discounted prices and sales directly from SHEIN Read full answer >>
Black Friday Ad:
Yes
SHEIN offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
SHEIN offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that SHEIN may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that SHEIN may not offer official coupons page currently. Read full answer >>
Student Discounts:
Yes
SHEIN runs a student discount program for current students. Save up to 40% on SHEIN through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that SHEIN may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that SHEIN may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that SHEIN may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that SHEIN may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that SHEIN may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
SHEIN offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
SHEIN offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that SHEIN may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that SHEIN may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that SHEIN may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that SHEIN may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that SHEIN may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that SHEIN may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
SHEIN offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that SHEIN may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
SHEIN offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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